Salon Policies


Download ParkMobile (Somerville’s parking app) where you can add up to three hours of time. No more quarters needed! There is also free 2 hour parking on Broadway just before Powder House Rotary as well on the Ball Square bridge. There is also metered parking on Broadway and Bristol Road in front of the salon.

Late Arrivals

We will do our best to accommodate late arrivals. If you know that you are going to be late, we kindly ask that you call ahead so that we can better assess the situation. If you are more than 15 minutes late, we cannot guarantee that we can still see you and may have to ask you to reschedule.

Booking + Cancellations

PLEASE NOTE: As of JULY 1,2023, we require have a new cancellation policy.

  • ┬áLess than 48 hrs will result in a 50 service charge, and less than 24 hours notice or same-day cancellations, will result in a 100 service charge for all services scheduled. No-show appointments may require prepayment for future appointments. We appreciate you understanding.
  • Another appointment will not be scheduled until the fee is paid.
  • Appointments can be cancelled / changed by phone, email, or online.

We appreciate your understanding!

Booking Online

We offer online booking through Vagaro. Please note that all haircuts include a blow dry. When booking multiple services, color should always be booked first.

Payment for Services + Products

Visa, mastercard, and cash are accepted. We do not accept checks. Please note that tips cannot be added to cards. Gratuity is accepted in the form of cash or Venmo.

Refunds + Adjustments

Lindsay Griffin + Co does not extend refunds on services rendered. Products may be exchanged with a receipt. If you are dissatisfied with any of your services, you have up to 10 days to receive complimentary adjustments.

Cell Phone Usage

The studio is a relaxing environment. Please respect other salon clients by silencing your cell phone.


Lindsay Griffin + Co is a place where clients come to relax. Please make child care arrangements & come ready to be pampered.