Salon Policies


Download ParkMobile (Somerville’s parking app.) You can add up to three hours! No more quarters needed! There is also free 2 hour parking on Broadway just before Powder House rotary as well on the Ball Square bridge. There is also metered parking on Broadway and Bristol Road in front of the salon.

Late Arrivals

We will do our best to accommodate late arrivals. If you know that you are going to be late, we kindly ask that you call ahead so that we can better assess the situation. If you are more than 15 minutes late, we cannot guarantee that we can still see you and may have to ask you to reschedule.

Booking + Cancellations

We require a visa or mastercard to secure an appointment. A minimum of 24 hours is required for all cancellations. They can be made by speaking with a receptionist or by leaving a message on the salon voicemail, or also online through our booking system. Cancellations on the day of the service will be subject to a 50% fee of the service price. 100% of the service is charged for no-shows.

Booking Online

We offer online booking through Phorest. Please note that all haircuts include a blow dry. And when booking multiple services, color should always be booked first.

Payment for Services + Products

Visa, mastercard, and cash are accepted. We do accept checks. Please note that tips cannot be added to cards. Gratuity is accepted in the form of cash.

Refunds + Adjustments

Lindsay Griffin + Co does not extend refunds on services rendered. Products may be exchanged with a receipt. If you are dissatisfied with any of your services, you have up to 10 days to receive complimentary adjustments.

Cell Phone Usage

The studio is a relaxing environment. Please respect other salon clients by silencing your cell phone.


Lindsay Griffin + Co is a place where clients come to relax. Please make child care arrangements & come ready to be pampered.

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