Salon Policies

Parking

There is free parking on Broadway just before Powder House rotary as well on the Ball Square bridge. There is also metered parking on Broadway and Bristol Road in front of the salon.

Late Arrivals

We will do our best to accommodate late arrivals. If you know that you are going to be late, we kindly ask that you call ahead so that we can better assess the situation. If you are more than 15 minutes late, we cannot guarantee that we can still see you and may have to ask you to reschedule.

Booking + Cancellations

We require a visa or mastercard to secure an appointment. A minimum of 24 hours is required for all cancellations. Cancellations cannot be made online. They must be made by speaking with a receptionist or by leaving a message on the salon voicemail. Cancellations on the day of the service will be subject to a 50% fee of the service price. 100% of the service is charged for no-shows.

Booking Online

We offer online booking through Mind Body. Please note that all haircuts include a blow dry.

Payment for Services + Products

Visa, mastercard, cash and checks are accepted. Please note that tips cannot be added to cards.

Refunds + Adjustments

Lindsay Griffin + Co does not extend refunds on services rendered. Products may be exchanged with a receipt. If you are dissatisfied with any of your services, you have up to 7 days to receive complimentary adjustments.

Cell Phone Usage

The studio is a relaxing environment. Please respect other salon clients by silencing your cell phone.

Children

For the safety and comfort of everyone, we discourage bringing children under the age of 12.

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