Salon Policies

Parking

Download ParkMobile (Somerville’s parking app.) You can add up to three hours! No more quarters needed! There is also free 2 hour parking on Broadway just before Powder House rotary as well on the Ball Square bridge. There is also metered parking on Broadway and Bristol Road in front of the salon.

Late Arrivals

We will do our best to accommodate late arrivals. If you know that you are going to be late, we kindly ask that you call ahead so that we can better assess the situation. If you are more than 15 minutes late, we cannot guarantee that we can still see you and may have to ask you to reschedule.

Booking + Cancellations

We require a valid credit card  to secure an appointment. PLEASE NOTE: As of October 15, 2020, we require 48 hours notice for cancellation of your appointment.

  • Cancellations made less than 48 hours prior to the appointment time are subject to a 50% charge of the services booked. No-shows will be charged 100% of the service cost to the credit card we have on file.
  • Another appointment will not be scheduled until the fee is paid.
  • Appointments can be cancelled / changed by phone, email, or online.
We appreciate your understanding!

Booking Online

We offer online booking through Phorest. Please note that all haircuts include a blow dry. And when booking multiple services, color should always be booked first.

Payment for Services + Products

Visa, mastercard, and cash are accepted. We do not accept checks. Please note that tips cannot be added to cards. Gratuity is accepted in the form of cash or Venmo.

Refunds + Adjustments

Lindsay Griffin + Co does not extend refunds on services rendered. Products may be exchanged with a receipt. If you are dissatisfied with any of your services, you have up to 10 days to receive complimentary adjustments.

Cell Phone Usage

The studio is a relaxing environment. Please respect other salon clients by silencing your cell phone.

Children

Lindsay Griffin + Co is a place where clients come to relax. Please make child care arrangements & come ready to be pampered.

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